Shipping
How quickly do you ship my order?

Is the tapestry in stock? Then we will ship your order within 2 business days.

What are the shipping costs?
  • Netherlands: free
  • Belgium: € 11.00
  • Germany, Italy, France, Spain : € 11.50
  • Austria, Denmark, Portugal: €15
  • Sweden: €18
  • Malta: €21
Can I track my order?

Certainly! You will receive a track and trace code as soon as your order has been shipped.
From which country will my order be shipped?

All orders are shipped from the Netherlands.

Returns
What is your return policy?

You can return your order within 14 days of receipt. Please ensure your item is returned in its original condition and packaging. This way, we can make someone else happy.
How can I return my order?

Send us an email at info@loomi-club.com with your order number. We will then send you the return label.
What are the return shipping costs?
  • Netherlands: € 6.95
  • Belgium: € 11.00
  • Germany, Italy, France, Spain : € 11.50
  • Austria, Denmark, Portugal: €15
  • Sweden: €18
  • Malta: €21

This amount will be deducted from the refund you receive for your purchase.
Can I exchange my order?

Exchanges are only possible by returning the product and placing a new order. Please note: you will be charged for both the return and the shipping of the new products.

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